Service and Calibrations


Phoenix Dosimetry have excellent service facilities encompassing both bench repair and field service; Our staff have over 30 years of experience in supporting Radiation Monitoring Systems.

Dosimetry Technical Support

Service Contracts and Support Information

Optimal performance of your radiation monitoring systems relies on the routine maintenance of your equipment. Phoenix Dosimetry have excellent service maintenance facilities and offer a range of service maintenance contracts tailored to meet individual customer requirements ranging from one off visits to fully comprehensive breakdown cover.

Our field based engineers can come to your site and service / repair and help maintain your equipment within its factory specification.

We hold a comprehensive inventory of parts for most systems at our workshop facilities in Sandhurst and are able to respond quickly to any emergency breakdowns.

To set up your service support maintenance contract, or for any futher information please email

Dosimetry Technical Support
Dosimetry Technical Support

Bench Repairs

We charge £90.00 per hour for any repairs and there is no inspection charge so you can send your instruments to us and obtain a no obligation quotation for their repair any parts required will be charged at cost.

Our test area is equipped with an x-ray machine capable of doing comparative tests against a calibrated ED3 unit and probes. This enables us to confirm if the unit is performing correctly.

To use this service simply contact us  and send your faulty unit to our Sandhurst office address – Unit 8, Lakeside Business Park, Sandhurst, Berkshire GU47 9DN with a fault description.   We will let you know as soon as the unit arrives and send you a no obligation quotation/price for the repair once inspected. Should you decide not to proceed, then we can simply return the instruments to you for the return postage charge, which is normally £25.00, OR we can dispose of them for you depending on your decision.

Doimetry technical Support

Instrument / Calibration Checks

Our sister company High Technology Solutions Ltd boasts a substantial UKAS-accredited Calibration Laboratory located in Deeside, specializing in calibrations for all makes and models of radiometric equipment.

To use this service please contact HTSL directly at or call 01244 835120.

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